Blackant refund policy lasts 15 days. If your purchase date exceeds 15 days, we cannot offer you a refund. Refund is based on the following terms,

Refund is only provided when

  • Your purchased product is buggy.
  • Your purchased product is not working as per our promise in our site. This should be checked from our side.

Refund is not provided when

  • Product not working due to the environment issue, unmet product requirements, conflicts occurred due to customization, third-party product conflicts
  • Product works as mentioned in our site and not buggy
  • The product does not fit the need of the customer. We provide demo instance for all our products. The customer should check the demo instance and check whether the product meets his need.


It is your responsibility to provide access to the instance of our product on your server or to provide a common staging server for us to check. Our refund policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.